Customer care
What is covered in a Pre Holiday Service:
- Check wheel bearings & repack inner / outer
- Check brake linings
- Replace split pins
- Check under carriage
- Grease stabilisers
- Check gas / 240vlt / 12vlt
- Check running lights
- Respray “A” frame
- Anode rod checked in hot water systems
*Hidden Form (Prevent Spams)
*Hidden Form (Prevent Spams)
Warranty Service
What is included in a Warranty Service:
- Clean, check and repack inner / outer wheel bearings
- Check brake assemblies
- Adjust brake shoes and handbrake
- Check suspension and pivots points, tighten if necessary
- Check tyre pressures and wear
- Check under carriage
- Grease stabilisers and coupling
- Check operation of Gas / 240vlt / 12vlt
- Check fire alarm
- Check running lights
- Check alignment of doors and windows, adjust if necessary
- Check and adjust cupboard locks and catches
- Lubricate locks and hinges
- Check operation of pop-top and step
- Visual inspection of roof
- Visual inspection of water leaks
- Visual inspection of sealant/silicone, if signs of deterioration are evident, reapply or replace
- Ensure electrical, gas and plumbing lines are secured and routed correctly
- Check operation of awning
- Check battery(s) condition
Extras:
- Replacement of bearings, brake linings, brake magnets.
- Fill gas bottles
- Respray draw bar
Electronic Stability Control (ESC)
Parravans Newcastle is your local ESC certified installer! AL-KO ESC is a sophisticated electronic brake actuation system that automatically responds to the driving behavior of the caravan by monitoring for any dangerous lateral movements and taking preventative action immediately - applying the caravan's electric brakes to maintain road position, making every journey you take safer and more pleasurable.
Annexes
We offer a huge range of products suited for any size caravan or RV. From our popular Australia Wide Annexes to awnings, extension rooms and porches, we have what you need to create the perfect outdoor living space.
Bike Racks for Vehicles
Whether you’re going on a road trip in the SUV, transporting the family bikes to the local track or venturing off-road in the 4WD, our range can accommodate any adventure. Our vehicle carrier systems are the perfect tow bar mounted bike-racks that can be trusted and relied on to carry almost any bike including, road bikes, MTB’s, e-bikes, fat tyre bikes or trike on any vehicle.
OUR SERVICES
At Parravans Newcastle, our mission is rooted in providing a stress-free and relaxed service to our valued customers. We understand that the journey of finding the perfect caravan should be enjoyable, and that’s why we prioritize creating an experience that is both seamless and comfortable.
Our commitment extends beyond delivering exceptional caravans; we also strive to provide great service that goes hand-in-hand with the high quality of our products. At the core of our mission is the belief that everyone deserves access to great caravans, outstanding service, and exceptional value for their investment.
With Parravans Newcastle, embark on your caravan journey with confidence, knowing that we are dedicated to delivering not only great products but also an unparalleled level of customer satisfaction.
Our Mission
At Parravans Newcastle, our mission is rooted in providing a stress-free and relaxed service to our valued customers. We understand that the journey of finding the perfect caravan should be enjoyable, and that’s why we prioritize creating an experience that is both seamless and comfortable.
Our commitment extends beyond delivering exceptional caravans; we also strive to provide great service that goes hand-in-hand with the high quality of our products. At the core of our mission is the belief that everyone deserves access to great caravans, outstanding service, and exceptional value for their investment.
With Parravans Newcastle, embark on your caravan journey with confidence, knowing that we are dedicated to delivering not only great products but also an unparalleled level of customer satisfaction.
